Standard shipping

Delivery within 3-5 business days - 0£ on all non-sale items

Express shipping

Delivery within 1-3 business days - £ 16

Free returns

Custom Made Product - Shipping
Usually 10 - 21 days.
Custom Made Product - Returns
Not applicable.


Please remember that delivery times are calculated considering only working days (Saturdays, Sundays and holidays excluded). * Deliveries to Northern Ireland, Wales and Scotland may take one day longer to arrive.

Custom Made Products cannot be returned and orders cannot be cancelled.

The customisation process is unique and may therefore be slightly different from the image.

Your Custom Made FIGLIO My Name Necklace will be ready for shipping within 2 weeks from the date of your order. Total shipping time will be calculated on receipt of a notification email detailing that the item is ready to be shipped. You have the right to cancel this order as stated in art.59 in the Consumer Code. This item cannot be exchanged. (For further information, please visit our withdrawal notes.) You are entitled to cancel your order within 24hrs of purchase.